Audit: VA manipulated vets' appointment records

(USA TODAY) - Internal VA documents show the depth of fraudulent scheduling, manipulation of data and in some cases, intimidation of staff, to hide delays in medical care to veterans in in the 6-million patient national system, according to documents provided to USA TODAY.

Workers at the Department of Veterans Affairs out-patient clinic in Wilmington, N.C., told auditors that they "were fearful of retaliation" if they manipulate appointment data.

Hospitals that kept secret lists on veterans whose care was delayed were kept by VA hospitals or clinics in places like Richmond, Va., Washington, D.C. and Lebanon, Pa. who they could not provide medical.

Results of this audit were provided to President Obama on May 30, the day former VA Secretary Erik Shinseki tendered his resignation.



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