Boil water notices: what you should know

Boil water notices: what you should know

(KYTX) -- Today people in Etoile got the dreaded notice. You have to boil your water. It follows a notice by Craft-Turney Thursday, that people on a mile stretch in Jacksonville were also under a boil water notice.

Why does this happen? Even though the City of Tyler hasn't experienced a boil water notice in the past 20 years, city leaders explain one main reason is a water main break. 

"Result of a loss of pressure in the water line somewhere, or a pump going down, or loss of chlorine residual in the system," Greg Morgan, Managing Director of Tyler Utilities and Public Works, said.

Rhonda Briggs, a manager at Craft Turney, confirms a water main break is behind the boil water notice in Cherokee County. She says this system started in 1965, and it happens from time to time with aging systems.

Morgan says testing is done every day on water throughout the city to catch any red flags. They regularly flush out the system.

"Driving around town they'll see open fire hydrants flowing, it appears for no reason at all. Well that's what we're doing," Morgan said.

When the water pressure drops below a certain point and could be compromised that's when a boil water notice is sent.

"We encourage people to boil water for 2 minutes, at a vigorous boil," Andrea Morrow, spokesperson for the Texas Commission on Environmental Quality, said.

Morrow says not to ignore the notice. "Because there's a possibility that bacteria or other microbes may be in the water," Morrow said.

You'd be opening yourself up to water-born illnesses--drinking contaminants in your water.



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