LONGVIEW (KYTX) - The Affordable Care Act has had major bumps along the way, a group of east Texans are holding out hope the affordable care act glitches will soon be solved.
The rollout of the Affordable Care Act hasn't gone as planned. In a special address to the press, the president apologized for the glitches in the enrollment process and cancellation of policies that were once guaranteed to not be affected. He's promising to fix the issues, even so everyone isn't buying it.
One group staying optimistic is the grassroots group OFA (Organizing For Action) east Texas.
"They are getting a lot better, I know a lot of people are having successes using the website," said Vik Verma who's with OFA. A special training course was held Sunday in Longview took 30 to 35 people through a course on understanding the affordable care act to better inform them and test to see if the glitches have been fixed.
"I wanted to learn everything I can, I have people calling me all the time wanting to know the information," said Debra Tullos who attended the training.
She's been behind Obamacare since the start, but admits the recent issues have made her a little worried.
"It has gotten so much better, I called the 1800 number today, I got through within three minutes," said Tullos.
Trainees found out there are other ways of enrolling aside from the website and by phone.
"I didn't know about applying on paper," Tullos said.
Now thanks to federal grants, Specials Health Resources of Texas workers can also help.
"In 14 east Texas counties will be enrolling folks and can enroll folks directly so we have navigator resources available to those that need that service.
The deadline to enroll to have coverage by January 1st in December 15.