TYLER (KYTX) - Officers from across East Texas learned ways to handle intense situations, especially when it comes to the event of an active shooter or mass shooting.
CBS 19's Jennifer Heathcock shows us how the FBI is teaching officers better skills to use on the scene that will better protect your family.
After the front line arrives when a shooter is on campus, what exactly happens next?
"These are the things you will experience if you have a critical incident in your community or on your campus," says Chief Randy Melton with the Tyler Junior College Police Department.
Chief Melton is one of 80 officers from 25 agencies across the East Texas region learning how to handle the moments following the disaster.
From setting up a command post, to working with other agencies.
"When something like this happens, we don't care what the badge says and the public doesn't either, they just want resolution. Everybody's going to come in, pool their resources, and take care of the situation," says Supervisory Senior Special Agent with the FBI, Brent Chambers.
There will be questions coming from every direction, and Chambers says knowing how to deal with them is paramount.
So they're also learning how to disseminate information, and deal with everyone involved.
"How to handle the victims, the families, notifications to them, get people the resources they need. Get the media the information they need," says Chambers.
Learning the steps necessary to bring everything under control, in a situation that may seem anything but controlled.
"We train and we train and we train, but we hope this is training that we never have to use. But in the incident that it does happen, we want everyone to be trained, to be ready how to react," says Chambers.
"We can work together to establish law and order, the calm in the community and take care of the critical incident," says Chief Melton.
Active shooter training across the country is part of the Investigative Assistance Act of 2012 Congress passed, and the President signed into effect.