Good Shepherd Medical Center named among nation's 100 top hospitals by Truven Health Analytics

Released by Good Shepherd Medical Center

LONGVIEW/GREGG COUNTY (KYTX) - Good Shepherd Medical Center was recently named one of the nation's 100 Top Hospitals® by Truven Health Analytics formerly the healthcare business of Thomson Reuters. Truven Health Analytics is a leading provider of information and solutions to improve the cost and quality of healthcare.

The Truven Health 100 Top Hospitals® study evaluates performance in 10 areas: mortality; medical complications; patient safety; average patient stay; expenses; profitability; patient satisfaction; adherence to clinical standards of care; post-discharge mortality; and readmission rates for acute myocardial infarction (heart attack), heart failure, and pneumonia. The study is celebrating its 20th year, and has been conducted annually since 1993.

"We are proud to have received another notable recognition for the high level of quality care provided to the patients of Good Shepherd Medical Center," said Ken Cunningham, executive vice president and interim chief executive officer. "It is humbling to be included among the most reputable hospitals in the country for consistently providing a high level of quality medical care to our patients. The Longview community and East Texas area residents are the true winners to have care of this quality level available to them in their own area and now know they have no reason to travel to larger cities like Dallas or Houston to receive advanced medical care."

In addition to being included in the 100 Top Hospitals, Good Shepherd also received the Everest Award which honors a special group of the 100 Top Hospitals award winners that has achieved benchmark status for one-year performance and has simultaneously set national benchmarks for the fastest long-term improvement on Truven Healthcare's national balanced scorecard.


100 Top Hospitals Everest Award winners set national benchmarks for both long-term (five-year*) improvement and highest one-year performance on the 100 Top Hospitals Balanced Scorecard. Everest Award winners are selected from among the new 100 Top Hospitals award winners. The methodology for selecting the Everest Award winners can be summarized in three main steps:

1) Selecting the annual 100 Top Hospitals award winners using a time-tested objective methodology based on publicly available data and a balanced scorecard of performance measures.

2) Using a multi-year trending methodology to select the 100 hospitals that have shown the fastest, most consistent five-year improvement rates on the same balanced scorecard of performance measures, where trend data are available.

3) Aligning these two lists of hospitals and looking for overlap. Those that ranked in the top 100 of both lists are the Everest Award winners. Combining these two methodologies yields a very select group of Everest Award winners; the number of Everest Award winners will vary every year, based solely on performance.


Good Shepherd Medical Center in Longview is a 425-bed regional referral center that serves as the area's not-for-profit community hospital providing medical care to all who seek it regardless of their ability to pay. The Medical Center is a Level II Trauma Center, Certified Stroke Center, Certified Chest Pain Center and provides Longview's only Neonatal Intensive Care Unit. Good Shepherd Medical Center has been recently recognized by CareChex, a division of Comparion Medical Analytics, one of the nation's leading independent hospital ratings company, as one of the highest quality hospitals for medical care in the State of Texas and among the top 10 percent in the United States.

To conduct the 100 Top Hospitals study, Truven Health researchers evaluated 2,922 short-term, acute care, non-federal hospitals. They used public information — Medicare cost reports, Medicare Provider Analysis and Review (MedPAR) data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services (CMS) Hospital Compare website. Hospitals do not apply, and winners do not pay to market this honor.

The winning hospitals were announced in the February 25 edition of Modern Healthcare magazine.

"The winners of the 100 Top Hospitals award have driven the national benchmarks higher every year for 20 years. This year's winners have brought even higher value to their local communities - better quality, higher efficiency and high patient perceptions of care, while confronting the challenges of massive industry-wide transformation to implement healthcare reform," said Jean Chenoweth, senior vice president at Truven Health Analytics.  "The key  to success in a tumultuous environment  is visionary leadership  that develops and maintains a hospital-wide culture of excellence that cuts across everything, from patient care to housekeeping to administration, and the refusal to rest on laurels when it comes to adopting new technologies and techniques.  I congratulate this year's winners for their persistent drive for excellence."

If all Medicare inpatients received the same level of care as those treated in the award-winning facilities:

  • More than 164,000 additional lives could be saved.
  • Approximately 82,000 additional patients could be complication free.
  • $6 billion could be saved.
  • The average patient stay would decrease by nearly half a day.


If the same standards were applied to all inpatients, the impact would be even greater.

More information on this study and other 100 Top Hospitals research is available at


To find out more about Facebook commenting please read the
Conversation Guidelines and FAQs

Leave a Comment