Local Target hacking victim talks about experience

Local Target hacking victim talks about experience

TYLER (KYTX) - A warning to both retailers and consumers alike, that the hacking may not be over.

After criminals breached stores like Target and Neiman Marcus, tech experts say we should all have our guard up.

Credit unions and banks all over the country and in East Texas have spent months contacting customers who have become victims of this massive breach.

Chris Hughes from Tyler remembers hearing that more than 70 million people were affected by the breach at Target.

"I remember thinking to myself, 'Woah I just shopped at Target,' and then I got the letter from my credit union," Hughes says.

He has an account with United Heritage Credit Union in Tyler. The notice said his card had been compromised. The credit union needed to cancel his account and issue him a new one. 

Soon he realized he wasn't alone. H has run into lots of other victims at Premier Fitness in Tyler where he works. 

"A few people have come in and they change their card attached to their account, had to get a new card and everything," Hughes says.

He's thankful the banks and credit unions are on top of it, because he knows his leaked personal information could affect him later.

"You just look at your account every day and just look for weird activities. There are probably things that are perfectly normal, but now you look at them a little bit extra!" he says.

Hughes laughs about being a little paranoid, but East Texas Better Business Bureau President Mechele Mills says he's doing exactly what he should be - monitoring like a hawk.

"There are limitations," Mills says. "You only have 60 days to dispute a credit card transaction, and for a debit card, it's way less time."

She says hiring a credit monitoring service, like Credit Sesame, is a popular way to make sure the crooks behind the breach aren't trying to steal your identity. 

Hughes had never heard of credit monitoring, and we were the first to tell him, it's a free service Target is offering breach victims for the next year.

"I'm going to look into that!" Hughes says.

It gives him a little peace of mind, but he still worries.

"Still anywhere you go, this could happen," he says.

So he's paying close attention, hoping this is the last hacking mess he'll ever have to clean up.

A letter from the Target CEO tells breach victims the store will pay for any fraudulent charges that result from the hacking. To see the full letter, click here.

You can always go to www.annualcreditreport.com to see if there's anything fraudulent on there. You can also get a free report from each of the three credit bureaus once a year.





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