Uber launches in Tyler

UBER has arrived to Tyler.

TYLER - Uber, a ridesharing program offered via a smartphone app, launched in Tyler Thursday.

The company will offer free rides in the city until Sunday..

Uber connects riders and drivers at the touch of a button, offering more options for people to find a way to get to their destinations around town.

It also gives drivers a chance to earn extra money while working on their own schedule. 

“Residents, students, and visitors in Tyler can now request a ride or make money - all at the tap of a button,” said Beth Huddleston, Uber General Manager. “Whether folks are headed to school, work or dinner with friends, Uber offers direct access to an affordable and convenient way to get around town.” 

The Tyler city council voted to its new transportation regulations, allowing ridesharing, on August 24, and councilman John Nix welcomed Uber to town as "Rider Zero."

"Having Uber in Tyler is just another step in our City being responsive to the needs and requests of our citizens,” Councilman John Nix. “I am thankful to be a part of bringing Uber to Tyler." 

As part of the launch, from Sept. 22-25, riders will enjoy free rides on trips that start and end in Tyler (up to $25 off five rides). Download the free app and enter payment at www.uber.com

Safety features (via Uber):

  • No more street hails or waiting outside to find a ride. A rider can start the Uber app from anywhere and wait safely inside for the car to arrive.
  • Trips are no longer anonymous. When a driver accepts a request, a rider sees his or her first name, photo, vehicle model, and license plate number. Riders can also check whether others have had a good experience with him or her.
  • Share your location. Riders can easily share their trip details – including the specific route and estimated time of arrival – in real time with selected friends or family at the touch of a button.
  • No need for cash. Because payments can be made automatically and securely via the credit card, debit card, or PayPal account on file, riding with Uber significantly reduces the potential risk and conflict that can stem from disputed fares, lack of cash, or fare evasion.
  • Feedback and ratings after every trip. Riders and drivers are able to rate each other and provide feedback for every trip before requesting or accepting their next ride.
  • 24/7 support. If riders or drivers have any questions about their trip, or if they need to report an incident, our customer support team is ready to respond to any issues.
  • WHO’S BEHIND THE WHEEL? Every Uber driver-partner undergoes a pre-screening process before he or she is allowed to access the platform. This includes both a criminal and driving history check, as well as minimum vehicle requirements.

For more information, visit www.uber.com.

(© 2016 KYTX)


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