Tyler Police Department:
TYLER (KYTX) - Tyler Police have received several reports recently where citizens have been scammed out of large sums of money believing they were helping a family member in trouble.
The suspects randomly call a citizen and start a conversation where they are able to extract a family member's name they may have not seen in a while, like a grandson. The suspect then convinces them that the relative is in trouble and needs money immediately to get out of jail and come home. Many different stories may be given by the scammers to get you to send money for whatever trouble they may describe the relative is in.
The suspects frequently convince the victim to use Western Union or to purchase a money card and have the money wired to an untraceable location.
Tyler Police suggest that you should always ask the caller for information that confirms that you know who you are talking to on the phone. Ask the caller several questions that only the real relative would know without the caller extracting information from you. Obtain a call-back number from the caller and tell them you will call back after verifying their information. Call other family members to verify if you should proceed with any type of assistance.