Good Shepherd Medical Center:
LINCOLN, NE (KYTX) – National Research Corporation (NRC) has publicly recognized the nation's top hospitals with the 2012/2013 Consumer Choice Award. Good Shepherd Medical Center in Longview was named among these hospitals as a preferred hospital by consumers. The award identifies hospitals which healthcare consumers have chosen as having the highest quality and image.
Susan L. Henricks, President and Chief Operating Officer at NRC, said "The Consumer Choice Award provides a benchmark for consumers to show how important quality healthcare is to them and to their families."
"Consumers are taking a more proactive role in their healthcare decisions and demanding higher quality. In a constantly changing healthcare industry, consumer perception is becoming more and more vital to the success of all hospitals," Henricks said. "At NRC, we know it is imperative to learn from the patient's experience in order to improve the quality of care. The Consumer Choice Award recognizes those facilities that are meeting or exceeding the needs of consumers – their patients."
"At Good Shepherd, providing quality healthcare is more than meeting defined criteria or protocols but providing care that produces successful outcomes so that patients heal quickly so they can return to a good quality of life," said Ken Cunningham, Executive Vice President and Interim CEO. "We are pleased that the area consumers have once again identified Good Shepherd as their preferred hospital based on quality and image."
NRC's Healthcare Market Guide Ticker is the nation's largest and most comprehensive study of its kind. No other study used to measure hospital performance and preferences contains more consumer responses than NRC's study. The study has a margin of error of + or – 0.2 percent at a national level. Co-winners are named when scores fall within the statistical margin of error for a given market. National Research Corporation is an industry leader, with more than two decades of experience in healthcare performance measurement and improvement.
