City of Longview pleased with use of city's smartphone app - KYTX CBS 19 Tyler Longview News Weather Sports

City of Longview pleased with use of city's smartphone app

Posted: Updated:

LONGVIEW/GREGG COUNTY (KYTX) - From reporting something as small as a water leak to something as big as a fallen tree, CitySend is a smart phone app the City of Longview launched back in February of this year that lets people tell the city about various problems going on within the community. Since February, the city has received almost 900 request from residents using their CitySend smartphone app,exceeding the city's expectations.

And it's all thanks to technology...

 "CitySend is a mobile and online app you can use from your computer or on your smartphone."

Giving those who live in the Longview community easy access to report various issue they feel the city needs to fix. It takes pressure off workers answering phones in city offices, and it lets people report issues 24 hours a day

"Say for instance there's a pot hole or any other kind of issue in the community, you can take a picture of that, send that in and it goes directly into our work management system."

For example, if you were driving down the street and you came across some graffiti, you would pull out your smart phone, take a picture, and your request will be sent to the City of Longview immediately through your CitySend app.

"And because you've got it right there in your hand you more likely to do something about it right now while its on your mind."

The City of Longview says since February it's top request have been:

  1. Potholes
  2. Bulky item pickup 
  3. Traffic Signal issues
  4. High weeds or grass

"It allows you also to be able to track that later on so that you can see what took place with that issue you submitted."

All while keeping the people of the City of Longview involved and the workers, easily informed.

CitySend is a free app for those with Apple, Android , Blackberry or Windows devices.

  • Local NewsMore>>

  • Tyler Police searching for early morning robber

    Tyler Police searching for early morning robber

    Tyler Police searching for early morning robber

    Monday, April 21 2014 5:53 PM EDT2014-04-21 21:53:35 GMT
    Tyler Police need your help finding an early morning robbery suspect. A woman says a robber tackled her to the ground and stole her purse. More >>
    Tyler Police need your help finding an early morning robbery suspect. A woman says a robber tackled her to the ground and stole her purse. More >>
  • Cherokee County woman found dead in driveway, husband charged with murder

    Cherokee County woman found dead in driveway, husband charged with murder

    Monday, April 21 2014 5:31 PM EDT2014-04-21 21:31:33 GMT
    Cedric Dewayne ThompsonCedric Dewayne Thompson
    CHEROKEE CO. (KYTX) - On Sunday April 20, 2014 at approximately 9:35am Kayla Nicole Thompson (27 years of age) was found deceased in the driveway of her residence, located in the 1500 block of County Road 3201 just West of Lake Jacksonville.More >>
    CHEROKEE CO. (KYTX) - On Sunday April 20, 2014 at approximately 9:35am Kayla Nicole Thompson (27 years of age) was found deceased in the driveway of her residence, located in the 1500 block of County Road 3201 just West of Lake Jacksonville.More >>
  • ETX Deacon arrested for 1981 Pennsylvania homicide

    ETX Deacon arrested for 1981 Pennsylvania homicide

    Monday, April 21 2014 4:34 PM EDT2014-04-21 20:34:38 GMT
    HARRISBURG, PA. (KYTX) - U.S. Marshal Martin J. Pane announced today the U.S. Marshals Service arrested a Pennsylvania fugitive in Texas who was wanted for more than 30 years on a 1981 murder charge.More >>
    HARRISBURG, PA. (KYTX) - U.S. Marshal Martin J. Pane announced today the U.S. Marshals Service arrested a Pennsylvania fugitive in Texas who was wanted for more than 30 years on a 1981 murder charge.More >>
Powered by WorldNow

CBS19, MYTX & KCEB
2211 ESE Loop 323
Tyler, TX 75701
Phone (903) 581-2211
Fax (903) 581-5769

Powered by WorldNow
All content © Copyright 2004 - 2014, WorldNow and KYTX, Owned and Operated by London Broadcasting Company.
All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms of Service.