Safety concerns at Tyler apartment complex - KYTX CBS 19 Tyler Longview News Weather Sports

Safety concerns at Tyler apartment complex

Posted: Updated:

A young couple was forced out of their apartment a week ago. On Monday they still were not able to go home.

Kyleigh Kelley and her husband woke up in the middle of the night one night one night to the sound of the ceiling crashing to floor.

"He was like 'honey, the ceiling fell through, and I didn't actually believe him," Kelley said.

She said the first signs of trouble came during rain storms a couple of weeks ago.

"The table and the floor were like sopping wet," Kelley said. "So I noticed there was something wrong."

The Kelleys said their repeated requests to fix the leak were ignored.

"I told them 'y'all have neglected the problems that we've had in the past and y'all obviously neglected this problem for four or five days,'" she said.

The Kelleys' lease at Wood Trail requires renter's insurance. Kelley said the apartment complex won't take responsibility, so their personal insurance will take the hit.

Michael Bosworth with Bosworth and Associates said footing the bill--even if your land lord could have prevented the damage--is common, and another argument for renter's insurance.

He said if you find yourself dealing with something like this, go ahead and file, but be very specific about how you tried to prevent the damage. Then let your insurance company go after the land lord to recoup the money.

"Then the renter's insurance company could take care of the problem and then they would go back and negotiate with the owner," Bosworth said. "They have more experience and more clout."

Kelley said Wood Trail called the apartment "fixed," but when she visited new water stains were already showing through the repaired ceiling.

"They say that they fixed the problem and their professionals did it," Kelley said. "But their professionals also told us that the ceiling would be fine until they got out there to fix it and it also fell through."

Management at Wood Trail declined to comment for this story. Wood Trail's parent company did not return emails and voicemails Monday.

  • Local NewsMore>>

  • East Texas mother's bond set at $2 million dollars in daughter's death

    East Texas mother's bond set at $2 million dollars in daughter's death

    Tuesday, July 22 2014 1:30 PM EDT2014-07-22 17:30:22 GMT
    UPDATE: An East Texas mother's bond is now set at $2 million dollars. Stacie Marie Parsons was arraigned in the Henderson Co. jail this morning. She is charged with the capital murder of her 4 year old daughter.More >>
    UPDATE: An East Texas mother's bond is now set at $2 million dollars. Stacie Marie Parsons was arraigned in the Henderson Co. jail this morning. She is charged with the capital murder of her 4 year old daughter.More >>
  • ‘Operation Coyote’ targets human smuggling networks

    ‘Operation Coyote’ targets human smuggling networks

    Tuesday, July 22 2014 4:43 PM EDT2014-07-22 20:43:13 GMT
    photo: (ICE)photo: (ICE)
    WASHINGTON (KYTX) — In a news conference Tuesday, Secretary of Homeland Security Jeh Johnson, joined by U.S. Immigration and Customs Enforcement (ICE), U.S. Customs and Border Protection Border Patrol and U.S. Deputy Attorney General announced the progress of ongoing enforcement efforts by ICE Homeland Security Investigations (HSI) and the U.S. Department of Justice to target human smuggling networks in the Rio Grande Valley.More >>
    WASHINGTON (KYTX) — In a news conference Tuesday, Secretary of Homeland Security Jeh Johnson, joined by U.S. Immigration and Customs Enforcement (ICE), U.S. Customs and Border Protection Border Patrol and U.S. Deputy Attorney General announced the progress of ongoing enforcement efforts by ICE Homeland Security Investigations (HSI) and the U.S. Department of Justice to target human smuggling networks in the Rio Grande Valley.More >>
  • Yantis man indicted after admitting to having sex with 12-year-old girl on school playground

    Yantis man indicted after admitting to having sex with 12-year-old girl on school playground

    Tuesday, July 22 2014 4:05 PM EDT2014-07-22 20:05:14 GMT
    photo: Wood Co. Jailphoto: Wood Co. Jail
    QUITMAN (KYTX) – A Wood County Grand jury has indicted a Yantis man on child sex abuse charges.More >>
    QUITMAN (KYTX) – A Wood County Grand jury has indicted a Yantis man on child sex abuse charges.More >>
Powered by WorldNow

CBS19, MYTX & KCEB
2211 ESE Loop 323
Tyler, TX 75701
Phone (903) 581-2211
Fax (903) 581-5769

Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and KYTX. All Rights Reserved. Users of this site agree to the Terms of Service, Privacy Notice/Your California Privacy Rights, and Ad Choices.