Room service starting to check out from hotels - KYTX CBS 19 Tyler Longview News Weather Sports

Room service starting to check out from hotels

Posted:

It's a little luxury for leisure travelers, and sometimes a necessity for business travelers. But hotel room service is changing as the habits of guests evolve.

The New York Hilton Midtown caused a stir earlier this summer when they announced that they'd eliminate room service this month. 

As hotels increasingly adapt the airline model of a la carte fees, it took some industry watchers by surprise. 

"Room service is a well-loved amenity by many guests, people love food, and I think that also for hotels that are four and five star properties, you know, room service is something that their guests really expect during a stay there," says Leigh Crandall, managing editor of JetSetter.

But room service revenue has been declining, according to an industry survey by PKF Hospitality Research. And while many upscale properties will always offer it, other hotels are moving to more "do-it-yourself" grab-and-go options for food at lower cost.

Still, for those who rely on room service after a late night flight or for an early breakfast, it's worth checking out before checking in. 

"Most often if you look under the amenities section or under the dining section on hotel websites, they'll list if they have in-room dining, and most often they'll actually list the menu there too, so you can check out prices before you get there," Crandall points out. 

For hotels minus the in-room meals, consider smartphone apps that locate nearby restaurants by cuisine, and let customers order for delivery.

  • Local NewsMore>>

  • Girl, 4, allegedly killed by her mom is laid to rest

    Girl, 4, allegedly killed by her mom is laid to rest

    Monday, July 28 2014 5:38 PM EDT2014-07-28 21:38:53 GMT
    ATHENS (KYTX) - A four-year-old Athens girl Victoria Wyatt has been laid to rest, a little less than a week after her mother confessed to killing her.More >>
    ATHENS (KYTX) - A four-year-old Athens girl Victoria Wyatt has been laid to rest, a little less than a week after her mother confessed to killing her.More >>
  • 1 dead, 13 injured after lightning strikes Southern California

    1 dead, 13 injured after lightning strikes Southern California

    A sunny day at California's famed Venice Beach took a dark turn Sunday when one person died and a dozen others were injured after a rare lightning strike. A man in his mid-20s died at the hospital after being transported from Venice Beach.More >>
    A sunny day at California's famed Venice Beach took a dark turn Sunday when one person died and a dozen others were injured after a rare lightning strike. A man in his mid-20s died at the hospital after being transported from Venice Beach.More >>
  • SPECIAL REPORT: You Don't Know Where That's Been

    SPECIAL REPORT: You Don't Know Where That's Been

    After a few disastrous flu seasons, and recent increases in staph infections nationwide, spreading germs is becoming more and more serious. In a special report, we tested a bunch of things we touch every day to see how filthy they really are.More >>
    After a few disastrous flu seasons, and recent increases in staph infections nationwide, spreading germs is becoming more and more serious. In a special report, we tested a bunch of things we touch every day to see how filthy they really are.More >>
Powered by WorldNow

CBS19, MYTX & KCEB
2211 ESE Loop 323
Tyler, TX 75701
Phone (903) 581-2211
Fax (903) 581-5769

Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and KYTX. All Rights Reserved. Users of this site agree to the Terms of Service, Privacy Notice/Your California Privacy Rights, and Ad Choices.