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SOURCE U.S. Consumer Product Safety Commission
WASHINGTON, Dec. 12, 2013 /PRNewswire-USNewswire/ -- Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Coby 32-inch flat screen televisions
Hazard: An electronic component can fail, catch fire and ignite nearby items, posing fire and burn hazards.
Remedy: Refund, Replace
Consumer Contact: The U.S. company is out of business so eight retailers have stepped up to voluntarily recall the televisions.
ABC Warehouse: Toll-free at (855) 510-0070 or www.abcwarehouse.com for more information.
Best Buy: (800) 566-7498 or www.BestBuy.com and click on Product Recalls at the bottom of the page for more information.
Fry's Electronics: Toll-free at (877) 688-7678 or www.frys.com for more information.
h.h. gregg: Toll-free at (888) 723-7385 or www.hhgregg.com for more information.
Nebraska Furniture Mart: (800) 359-1200 or www.nfm.com for more information.
P.C. Richard & Son: Toll-free at (866) 312-4493 or www.pcrichard.com for more information.
Toys R Us: (800) 869-7787 or www.toysrusinc.com and click on Product Recalls at the bottom of the page for more information.
Units: About 8,900
Description: This recall involves black Coby 32-inch flat screen televisions with model number TFTV3229 and serial numbers beginning with LG and that have M07 or M10 in the 9th, 10th and 11th position of the serial number. The model and serial numbers are printed on a label on the back of the televisions and Coby is printed on the front. Coby USA is out of business.
Incidents/Injuries: CPSC has received reports of six incidents involving the televisions overheating, smoking or catching fire. One incident involved a television catching on fire and scorching a wall. Another involved a fire that was limited to the television. No injuries have been reported.
Remedy: Consumers should immediately turn off and unplug the recalled televisions and contact the participating retailer where their television was purchased for instructions on the remedy available from that retailer, which could be a refund, store credit, gift card or replacement TV. Because the importer/distributor Coby USA is out of business, the retailers are providing the remedy. The remedy and terms vary between the retailers.
Sold at: ABC Warehouse, Fry's Electronics, h.h. gregg, Nebraska Furniture Mart, P.C. Richard & Son, Sears/Kmart, Toys R Us and online at BestBuy.com, dealtree.com, techliquidators.com and bestbuy.dtdeals.com, and other stores and sites nationwide, from August 2011 through November 2013 for between $170 and $260.
Importer/Distributor: Coby USA is out of business
Manufacturer: Coby Electronics Co. Ltd., of Hong Kong
Manufactured in: China
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.
CPC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
©2012 PR Newswire. All Rights Reserved.
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