Commerce Police warn public of Microsoft phone call scam - KYTX CBS 19 Tyler Longview News Weather Sports

Commerce Police warn public of Microsoft phone call scam

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COMMERCE (KYTX) – A local woman reported to the Commerce Police Department that she received strange phone call from someone that identified themselves as a representative of Microsoft.

 On Saturday, February 8, 2014 some time in the afternoon, a local resident made the police department aware of a strange phone call that she received. 

According to the Commerce resident, a man identifying himself as Daniel called her and he told her that he was a representative from Microsoft.  He also told her that her computer was infected with a virus and that he wanted her to turn it on to give him access to it so he could fix it. 

The phone call was made from (315) 704-3682 and the phone number is registered out of Syracuse, New York.  The woman has a relative that works with Microsoft and he made her aware of a phone scam that is going around.  The scam starts with a phishing email messages, websites, or phone calls that are designed to steal money.

Cybercriminals can do this by installing malicious software on your computer or stealing personal information off of your computer.

Cybercriminals also use social engineering to convince you to install malicious software or hand over your personal information under false pretenses. They might email you, call you on the phone, or convince you to download something off of a website.

For your protection, you should never allow anyone remote access to your computer unless you know them and you know what problem they are fixing or you were the one that initiated the assistance from a trusted person. 

 

For more information, you can visit the following websites;

 

http://www.microsoft.com/security/online-privacy/phishing-symptoms.aspx

 

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

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