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SAN CLEMENTE, Calif., June 11, 2014 /PRNewswire/ -- DealerSocket has finally "pulled the curtain" to unveil a slew of new products, upgrades, and part 2 to their successful We Are Automotive campaign at their 5th Annual User Summit.
Narrated by Ed Justice Jr., CEO of Justice Brothers Inc., We Are Automotive: Part 2 visually illustrates what an automobile symbolizes to its owner and how technology has evolved the automotive industry through data accumulation. With data from a variety of large and small dealerships, DealerSocket's presence and market share within the automotive industry empowers dealerships the ability to research a wide spectrum of essential industry specific data through one easy location.
The ability for dealerships to access accurate industry rankings and find interactive key sales data has finally come to an end. Dealerships can now find in-depth performance rankings and specific data through DealerSocket's latest product DealerSocket Analytics. A robust reporting dashboard that will integrate My Enterprise and My Rank to create an all-in-one portal where dealers own data can be viewed in a scoreboard with such factors as region, brand, like-dealers and much more.
DealerSocket also completely revamped their service suite with a Mobile Check-In Tool, Recommended Services, and a new user interface for web based Service Scheduling. They also introduced a new critical dealership revenue generator product, MarketPlace Loyalty. Allowing dealerships to offer a competitive pre-paid maintenance package, which in turn, promotes service retention for the dealer and drives long-term customer loyalty.
Lastly, DealerSocket is relaunching DealerSocket Connect. A community forum that enables customers and employees of DealerSocket to connect and have interactive discussions about thoughts, ideas, strategies, products, and services that will help grow and improve DealerSocket.
Since 2001, DealerSocket has provided the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available, allowing auto dealers to save time and money, and improve sales staff effectiveness, with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer-facing automotive dealership departments.
DealerSocket's core CRM is enhanced by a powerful, customer-facing Mobile Portal application to keep in contact with customers and prospects via all mobile devices, a data-mining tool called RevenueRadar, an online process-training university called CarMind and an efficient CallCenter solution. These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue-producing engine. More than 140,000 users at over 3,500 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention and service-department operations. For more information, call 866-684-3175, email sales@DealerSocket.com, visit DealerSocket.com, like us at Facebook.com/DealerSocketCRM, or follow us on Twitter at @DealerSocketCRM.
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