(CNN) - A Mississippi woman says her three-year-old granddaughter was asked to leave a KFC in Jackson last month because of her facial scars.
Victoria Wilcher lost her right eye, and suffered a broken jaw, broken ribs and several puncture wounds when she was attacked by three pit bulls in April.
She had just been released from the hospital after a month of recovery. Restricted to only soft foods, Victoria's grandmother says she went to KFC to get her mashed potatoes and gravy.
But what happened next caught them totally off guard. She said she sat down with her and started feeding her, and then a worker came over.
"She said that we'd have to leave, we were disturbing her other customers, Victoria's face was disturbing other customers," says Victoria's grandmother, Kelly Mullins.
On hearing the news, Victoria's family took to Facebook with a post of her face, and a message reading "does this face look scary to you?"
The message went on to say, "I will never step foot in another KFC."
The KFC corporate offices reached out to the family and released a statement saying it has zero tolerance for any kind of hurtful or disrespectful actions towards their guests. And the company is quote -- "committed to doing something appropriate for this beautiful little girl and her family."