JACKSONVILLE — A "do not use" order remains in place for water customers in Jacksonville after tests found chlorothalonil is still found in the system's water.

The results are from test samples collected Sunday by TCEQ and Craft-Turney. TCEQ continues to investigate the contamination.

Affected customers in Jacksonville are also encouraged to flush their homes of water.


You can find out how to flush your home here.

Meanwhile TCEQ delivered 48 pallets of bottle water to the Craft-Turney office at 505 Loop 456 in Jacksonville for affected customers.

"In place of water we have bulks of bottled water that we've been using," said Craft-Turney customer Shelby Turney. "Luckily my grandparents are here in Jacksonville which uses a different water supply so they're allowing me to use their facilities basically."

Affected customers are also encouraged to go to the Central Baptist Church at 1909 E. Rusk St. for showers. There is a shower trailer at the church that is daily open between 6 a.m. and midnight.

First United Methodist Church has also opened facilities for bathing and washing dishes between 8 a.m. and 7 p.m. The church is at 1031 TX-456 Loop.

"We're right at the edge of the affected area, but we're on the city water so we're close to those that are affected with the do not use and so we're convenient for them to come by and get some water or take a shower, whatever they need to do," said FUMC Pastor Doug Wintermute.

Anyone with health-related questions are urged to call one of the following numbers:

  • Dr. Heidi Bojesm, Ph. D. of DSHS: 512-776-6351 (Monday-Friday, 8 a.m. - 5 p.m.)
  • Grace Mikhail, Cherokee County Health Dept.: 903-721-4402
  • Texas Poison Center Network: 1-800-222-1222
  • TCEQ Tyler office: 903-535-5100