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Phone service outage causes problems with landline 9-1-1 calls in Crockett-area

The Houston County Sheriff's Office says their 9-1-1 service is operation on LTE back-up for Verizon wireless.
Credit: TEGNA

CROCKETT, Texas — A phone service outage is affecting residents in the Crockett-area, leaving some unable to call 9-1-1.

According to the Houston County Sheriff's Office, a landline isolation prevent some residents from dialing outside on their exchange.

The Houston County Sheriff's Office says their 9-1-1 service is operational on LTE back-up for Verizon wireless.

If you are unable to call 9-1-1 from a landline, you are urged to dial using a cell phone.

CBS19 will update this story as more information becomes available.

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