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After KVUE's story about issues with the Veteran Crisis Line aired, representatives from the Central Texas Veterans Health Care System resolved the problem with the "local phone tree."
KVUE’s Cori Coffin looks into how this crisis got so bad and whether the backlog can ever be eradicated for good.
An Austin man has been accused of planning to conduct a mass shooting, according to a document filed in the United States District Court and obtained by KVUE Monday.
Nursing homes in Texas rank low in quality of care. They're understaffed, have trouble keeping trained employees, and carry a history of violations without penalties.